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Responsible Gaming

On TK 999 Responsible Gaming — Keep the fun within limits

Gaming should be a source of fun, not stress. TK 999 believes that when every member plays mindfully and responsibly, it can be a truly enjoyable experience. We are always here to support you.

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18+
Adults Only
24/7
Support in Bangla
5
Responsible Tools
30 Minutes
Minimum Self-Exclusion Period
Safe Environment
Age Verification
Set Your Limits
The TK 999 Commitment

Protection Tools

Our 6 Responsible Gaming Tools

TK 999 puts you in control. Use these tools to decide for yourself how much you play.

Set a Deposit Limit

Set a maximum deposit limit — daily, weekly, or monthly. Limits take effect immediately once set. Increasing a limit requires a 24-hour wait; decreasing one is instant.

Contact support to get it activated
Session Time Limit

Set a limit on how long you can play in a single session. Once the time is up, you'll receive an automatic alert. This feature also works on the mobile app.

Set from App Settings
Cooling-Off Period

Take a temporary break from gaming — anywhere from 24 hours to 30 days. During this period, you won't be able to log in or place bets. Your account will reactivate automatically once the break ends.

Submit a Request to Support
Self-Exclusion

Request a break from the platform for 1 month to 5 years, or permanently. Once self-exclusion is active, TK 999 will not send you any marketing communications, and reopening your account will be made intentionally difficult.

Submit a Formal Request via Email
Betting History Review

Review your gaming patterns. See exactly how much time you've spent, how much you've won, and how much you've lost — all clearly laid out. Staying informed keeps you in control.

Available in Your Account Dashboard
Confidential Support

Concerned about your gaming? Speak to our dedicated support team in complete confidence — no judgement, just help. Available 24/7 in Bangla.

Contact Us via Live Chat

Learn More

Why does responsible gaming matter?

At TK 999, we see gaming as entertainment—not a source of income. Millions of people in Bangladesh enjoy a little betting alongside the thrill of cricket or football. That's perfectly normal. But when gaming starts causing stress instead of fun, it becomes a problem.

Research shows that most people game responsibly. However, for some, gaming can become a habit and gradually spiral out of control. TK 999 wants you to stay alert before that happens and seek help when you need it.

The Golden Rules of Responsible Gaming

Follow these habits to enjoy a long, happy, and safe gaming experience on TK 999. These are the practices our most mindful members live by.

  • Set a Budget: Decide in advance how much you're willing to spend on gaming each month. Only deposit money you can afford to lose without affecting your household.
  • Set a Time Limit: Set a daily time limit for gaming so it doesn't interfere with family time or your responsibilities.
  • Accept Your Losses: If you're on a losing streak, stop playing. The thought "just one more round and I'll win it back" is a dangerous one.
  • Know When to Stop: Continuing to play on the back of a big win often leads to losing it all.
  • Don't Game Under the Influence: Never game when you're not in a clear headspace.
  • Be Honest with Your Family: If you're hiding your gaming from others, that's a sign something's wrong.

Tk 999's Responsible Gaming Commitment

TK 999 is more than a gaming platform—we are a responsible organization. Our members' well-being always comes first, and on that, we never compromise.

Our algorithm monitors members' gaming patterns around the clock. If someone's activity spikes unexpectedly, our team reaches out directly to offer support. This isn't a legal obligation — it's our ethical responsibility.

Where can you find treatment for gaming addiction?

If gaming addiction has become a real problem, seeking professional help is the best step forward. Mental health specialists and counselors in Bangladesh are available to assist with addiction treatment. Reach out to your family as well—don't face it alone; keep your loved ones close.

The TK 999 support team can point you in the right direction. Everything you share with us stays completely confidential.

Keep in Mind: Asking for help is not a sign of weakness—it's a sign of courage. TK 999 is always here for you.

Tool Setup Guide

How to Set a Deposit Limit

1
Contact Support

Message us via Live Chat or at support@tk999-khelo.com saying "I'd like to set a deposit limit".

2
Tell Us Your Preferred Limit

Tell us the type of limit you want — daily, weekly, or monthly — and the amount.

3
Verify OTP

For your security, an OTP will be sent to your mobile. Please use it to confirm.

4
Effective Immediately

The limit will take effect immediately and an SMS confirmation will be sent.

Self-Exclusion Options

Cooling-Off: 24 Hours – 30 Days
A temporary break. Your account will reactivate automatically once the period ends.
Short-Term Exclusion: 1–6 Months
During this period, both login and betting are prohibited. A new request must be submitted once the period ends.
Long-Term Exclusion: 6 Months – 5 Years
Applicable in serious cases. Reactivation requires a strict verification process.
Permanent Exclusion
Permanent account closure. This decision is irreversible.

TK 999's Commitment

  • Zero Tolerance for Minors — Strict age verification is always active.
  • Alerts for Suspicious Patterns — AI-powered monitoring runs 24/7.
  • No Addiction Advertising — We never encourage addictive behavior.
  • Confidential Support — Any information shared when seeking help will never be passed on to others.
  • Self-Exclusion Is Immediate — You can close your account within minutes, whenever you choose.

Verify Your Identity

Are your gaming habits healthy?

Read the questions below carefully and check any that apply to you.

1.
Do you sometimes spend more than your set budget on gaming?
2.
Do you keep playing in an attempt to win back money you've lost?
3.
Do you hide your gaming habits from family or friends?
4.
Do you game at the expense of work, studies, or time with family?
5.
Do you feel restless or irritable when you're not gaming?
6.
Have you spent borrowed or emergency funds on gaming?
7.
Have you tried to stop gaming but been unable to?

General Questions

Responsible Gaming FAQ

Yes, you can increase it — but only after a 24-hour cooling period. This is intentional, to prevent limits from being raised on impulse. Lowering your limit, however, can be done instantly at any time.

Yes. Any balance remaining in your account at the time of your self-exclusion request can be withdrawn through the standard withdrawal process. However, any active bonuses will be forfeited.

Yes. If you believe a family member is struggling with a gaming addiction, reach out to us at support@tk999-khelo.com. Our team will assess the situation and take appropriate action. Providing the account holder's name and mobile number will help us respond more quickly.

A cooling-off period is a temporary break — up to 30 days. Once it ends, your account reactivates automatically. Self-exclusion is a much longer-term measure (from 1 month up to permanent) and requires a formal verification process to reactivate.

Yes. Date of birth is verified at registration, and an NID may be requested if there is any doubt. KYC is mandatory at withdrawal, which includes identity verification. Any account found to belong to a minor is closed immediately.

Play for fun, play with awareness.

Start Gaming Responsibly at TK 999

In a safe environment, in Bangla, on the games you love — TK 999 is always by your side. Stay aware, stay happy.

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Deposit Limit
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